Legal & policy
Terms of Service
These terms govern your use of Union Call Forms. By creating an account or using the service, you agree to them.
Service
Union Call Forms provides software and related services for collecting structured information through configured workflows, including phone-based intake. Exact features depend on the production service and order terms.
Organization responsibilities
The customer is responsible for lawful question design, caller instructions, consent notices, access control, and the decisions made from collected information.
No legal or representation advice
The service does not determine grievance validity, contractual rights, legal deadlines, or representation strategy.
Acceptable use
Customers must not use the service for unlawful harassment, deceptive impersonation, unauthorized surveillance, or collection of information they are not permitted to obtain.
Availability and changes
Service levels, support commitments, pricing and feature availability are stated in your commercial agreement or on the pricing page. We may update features over time and will communicate material changes.
Contact
Questions about these terms can be sent through the contact page.