Union workflow
Steward reports from the shop floor.
Give stewards one consistent way to log member issues, employer conversations and open follow-up.
What to capture
Ask what your reps actually need.
Stewards are often the first union contact a member sees. The intake should be fast enough to use on a busy shift but structured enough that the next rep can understand what happened.
Steward & worksite
Who is reporting, local/unit, worksite, department, shift and area represented.
Member issue
Who is affected, what the issue is and whether it is individual, group-wide or recurring.
Employer contact
Who the steward spoke with, what management said and what was agreed or disputed.
CBA / policy reference
Article, clause, policy or past practice the steward wants the union to review, if known.
Open action
Member callback, grievance review, documentation, meeting, escalation or another follow-up item.
Recurring shop-floor issue
Flag repeat problems so the local can see patterns across shifts, departments or worksites.
Your process stays in charge. Union Call Forms collects and routes information. Your local decides how the information is reviewed, represented, filed, escalated or stored.