Legal & policy
Privacy Policy
This privacy notice explains how Union Call Forms collects, uses and protects information through the website and the phone intake service.
Website contact information
When a visitor submits the contact form, the site collects the fields they provide, including name, email, organization, request type and message.
Purpose
Contact information is used to respond to requests, provide account or sales follow-up, and operate the requested service.
Service providers
The website is hosted on Netlify (including serverless functions) and uses Resend for transactional email. Phone workflows use our voice phone service to answer calls and convert caller responses into structured form records.
Call workflow data
Phone workflows can collect recordings, transcriptions and structured responses depending on configuration. The customer is responsible for giving callers required notices and defining retention and access rules.
Retention
We retain personal information only as long as needed for the purposes described here and our legal obligations. Customers control retention settings for their own call and form records.
Rights and contact
Privacy questions or applicable data-rights requests can be submitted through the contact page.